Privacy policy

Privacy Notice for Site Visitors

GoTraxx, with registered office in via Arenula 28, Rome, as the data controller (hereinafter the “Company” or the “Owner”), provides below the privacy policy pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (hereinafter, the “GDPR”) in relation to the processing of personal data of visitors to the website (hereinafter, the “Site”).

1. What types of data are processed and for what purposes?

Navigation data:

The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes IP addresses or domain names of computers and terminals used by users, the addresses in URI / URL (Uniform Resource Identifier / Locator) notation of the requested resources, the time of the request, the method used in submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data, necessary for the use of web services, are also processed for the purpose of: (i) obtaining statistical information on the use of the services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.); and (ii) check the correct functioning of the services offered. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the Site. The navigation data are processed for our legitimate interest in ensuring the security of the Site, checking its correct functioning, and obtaining statistics in relation to its use (Article 6, paragraph 1, letter f) of the GDPR).

Data voluntarily provided by you:

● in the letters / forms / e-mails spontaneously sent to us: the optional, explicit and voluntary sending of your personal data to the e-mail addresses, published on the Site, as well as those provided by filling out the contact form in the “Customer Area” section of the Site, involves the subsequent acquisition of such data, necessary to pursue our and your legitimate interest in responding to the requests you send in relation to the Site and / or our activities (Article 6, paragraph 1, let. ) of the GDPR). You are free not to provide such data. However, failure to provide them may make it impossible to respond to your request.

2. Which subjects will be able to become aware of my personal data?

Employees and / or collaborators of the Company in charge of managing the Site, helping, or providing what is requested may become aware of your personal data. Furthermore, subjects who, as data processors, provide us with services instrumental to the performance of our business, such as, by way of example and not limited to, suppliers of functional IT and logistic services may also become aware of your personal data. to the operation of the Site.

3. Will my personal data be disclosed to third parties?

Your data may be disclosed to the Judicial Authority at the request of the same in the cases provided for by law.

4. How will my personal data be processed and for how long will it be kept?

Your personal data will be processed with automated and non-automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The navigation data will be kept for a maximum period of 7 (seven) days unless further storage is necessary to ascertain responsibility in the event of hypothetical computer crimes against the Site or to comply with requests from the Authority. judicial. If you have contacted us by letter, fax, e-mail, or telephone, to obtain information relating to the Site or our company, your data will be kept for the time required by law or for the time necessary to pursue the processing purposes as indicated above.

5. Will my data be transferred outside the European Economic Area?

No, your personal data will be stored and processed exclusively within the territory of the European Economic Area. However, in relation to the data obtained through cookies, please read what is indicated in our Cookie Policy.

6. Do you use cookies or other similar tools on the Site?

Yes, we use cookies on our Site. Please read our Cookie Policy

7. What are my rights?

You have the right to exercise at any time, free of charge and without formalities, the following rights under Articles. 15 to 22 of the GDPR, including: (i) the right to access personal data (i.e. the right to obtain confirmation from us that data processing concerning you is in progress and, in this case, to obtain access to personal data, obtaining a copy, and to the information referred to in art.15 of the GDPR), (ii) rectification (i.e. the right to obtain the modification of inaccurate data concerning you or the integration of incomplete data ) or the cancellation of the same, if one of the reasons indicated by art. 17 of the GDPR, or the limitation of the processing that concerns you (i.e. the right to obtain, in the cases indicated by art.18 of the GDPR, the marking of the data stored with the aim of limiting their processing in the future), (iii) the right to data portability (i.e. the right, in the cases indicated by art.20 of the GDPR, to receive from us, in a structured format, commonly used and readable by automatic device, the data concerning you, as well as to transmit such data data to another data controller without hindrance). You also have the right to object at any time, for reasons connected with your situation, to the processing of personal data concerning you pursuant to Article 6, paragraph 1, letters e) (execution of a task in the public interest o connected to the exercise of public powers) or f) (legitimate interest) of the GDPR, including profiling based on these provisions. You also have the right to withdraw your consent at any time when a processing is based on your consent. The withdrawal of consent does not affect the lawfulness of the processing based on consent before the withdrawal.

8. How can I contact you and exercise my rights?

You can exercise your rights by contacting us by letter to the following address “GoTraxx, with registered office in via Arenula 28, Rome – for the attention of the Privacy Contact” or by e-mail at We remind you that you always have the possibility to lodge a complaint with the Guarantor for the protection of personal data ( or the different supervisory authority of the Member State of the European Union in which he resides or works or in which the alleged violation has occurred.

Last update: March 2021